FREQUENTLY ASKED QUESTIONS

Arrival and departure:

Parking:

Room:

Stay:

Pool:

Food:

TERMS & CONDITIONS for Tower Suite: 

  • LIMIT 2 GUESTS*

  • Suite is available from April thru October. 

  • Check in time 15:00-18:00h. If delayed, guests must call the chateau for late check-in approval (11pm max). +33 (0)565 64 42 16. If guests arrive more than 1h after check in hour, they will be charged 15€ extra euros per hour.

  • Check out time is 11:00h. Upon request, after vacating the suite at 11:00h for housekeeping, guests may occupy the pool garden until noon, and thereafter remain on the property in public areas to enjoy a picnic or self-guided tour during normal operating hours.

  • Reservations are held with a 30% deposit. Deposits and gift certificates for low, mid and high seasons can be paid by credit card here.  Checks in Euros can be made out to AMI and mailed to: Chateau de Belcastel, 12390 BELCASTEL (FRANCE).  

  • If the reservation is cancelled 10 days or more in advance, the entire deposit is refunded, or can be held to secure a different date.

  • Your deposit serves as an acknowledgement that you have read and understand our policies, and release and hold harmless the Chateau de Belcastel and any of its members from any claims resulting from mishap or any loss or damage incurred to you or any members of your party during your stay.

  • *One small dog* is OK. (Up to 10 kilos).

  • No lifeguard is on duty at the swimming pool, and guests swim at their own risk.

  • A guest book suite provides information about extras, local activities, and restaurants.

To inquire and book